track order

If your tracking code doesn't work on the link above, it will definitely work on one of these:

• tracing
If you still have trouble tracking your order, please email our support including your order code. It will be something like #101 and we need it to help you track your package.
This code is present in all emails sent by us (Attention: It is not the email sent by Mercado Pago, but the email sent by our store.)
Once you have your order code (#1234) we will respond within 24 business hours.